Privacy Policy

Doctor NB Privacy Policy

Last Updated: 01.11.2024

Doctor NB is committed to protecting your privacy. This policy explains how we collect, use, and share your information. Our goal is to handle your data responsibly and securely, keeping your health and personal information safe.

1. Information We Collect

• Personal Information: We collect data such as your name and email address during registration to provide access to our services.
• Health Information: With your permission, we collect certain health data needed to facilitate healthcare services between you and medical professionals.
• Device Information: We gather device-specific information (e.g., device model, OS version) for analytics and security purposes.
• Camera Access: Our app requests access to your camera to enable video consultations with healthcare providers.

2. How We Use Your Information

We use the information collected for the following purposes:

• Service Provision: To facilitate video consultations, messaging, and communication with healthcare professionals.
• App Improvement: To analyze app performance and improve user experience.
• Customer Support: To assist you with any issues or inquiries you may have about the app.

3. Sharing Your Information

We share user data only when necessary, as follows:

• Healthcare Providers: We may share specific data with healthcare professionals to deliver the services you request.
• Legal Requirements: We may disclose data to comply with applicable laws or legal requests.

4. Data Security

Doctor NB prioritizes the security of your information. We store all user data securely and apply industry-standard security measures, including firewalls and encryption, to protect against unauthorized access.

5. Children's Privacy

Doctor NB does not knowingly collect personal information from children under the age of 13. If we become aware that a child’s information has been collected, we will delete it promptly.

6. Your Rights

You have the right to access, update, or delete your data. To make such requests, please contact us.

7. Changes to This Privacy Policy

Doctor NB may update this policy periodically. Any updates will be published on our website and, where appropriate, notified to you through the app.

8. Contact Us

For questions about this privacy policy, please contact us at:

• Email: [email protected]